FAQ

Frequently Asked Questions (FAQ)

1. What types of products do you sell?

We offer a wide range of fashion and lifestyle products for both men and women — including clothing, shoes, skincare, bonnets, accessories, and more. Whether you're dressing up or taking care of your skin, we've got something for every style and routine.

2. How can I place an order?

Browse through our collections, choose your favorite items, select the right size or variant, and click Add to Cart. When you're ready, proceed to Checkout to complete your order securely.

3. What payment methods do you accept?

We accept:

  • Credit/debit cards (Visa, Mastercard, etc.)

  • PayPal

  • Apple Pay & Google Pay
    Your payments are protected with secure encryption at all times.

4. How long does shipping take?

Our estimated delivery times:

  • Local shipping: 2–5 business days

  • International shipping: 5–10 business days
    Once your order is shipped, you’ll receive a tracking number by email.

5. Can I return or exchange an item?

Yes! We accept returns or exchanges within 10 days of delivery, as long as the items are unworn, unused, and in original condition. Visit our Returns & Exchanges page for full details.

6. Do you sell authentic skincare and beauty products?

Absolutely. All our skincare and beauty products are authentic, safe, and sourced from trusted brands or suppliers. We never compromise on quality or safety.

7. Do you offer size guides?

Yes — most of our products include a size chart on the product page. If you need extra help, feel free to contact us before ordering.

8. Can I track my order?

Yes! As soon as your order ships, you'll get a tracking link via email to follow your delivery in real-time.

9. Do you offer wholesale or bulk discounts?

We do! If you're interested in bulk orders or business collaborations, please reach out to us via our Contact Us page.

10. How can I contact you?

You can reach our support team through:

We're here to help!